LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 37002 — Whistleblowing Management Systems
REF: MGT-GOV-37002
Who Is It For
This certification is designed for senior executives, compliance officers, and governance professionals who have substantial experience in regulatory frameworks. It is essential for those who wish to enhance their organisation's whistleblowing policies and practices.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Continuous Improvement Practices
Understanding Continuous Improvement in Whistleblowing Management Systems
6 classes
1.1 Define Continuous Improvement in Whistleblowing Management Systems
1.2 Identify Key Components of Effective Whistleblowing Processes
1.3 Analyze the Role of Leadership in Continuous Improvement
1.4 Assess Current Whistleblowing Practices for Improvement Opportunities
1.5 Develop an Action Plan for Implementing Improvements
1.6 Evaluate the Impact of Continuous Improvement on Whistleblowing Outcomes
Identifying Key Performance Indicators for Effective Whistleblowing Practices
6 classes
2.1 Define Key Performance Indicators for Whistleblowing Effectiveness
2.2 Analyze Industry Standards for Whistleblowing KPI Selection
2.3 Develop SMART Criteria for Whistleblowing KPIs
2.4 Create a Balanced Scorecard for Whistleblowing Management
2.5 Assess Data Sources for Accurate KPI Measurement
2.6 Implement Continuous Monitoring of Whistleblowing KPIs
Analyzing Whistleblower Feedback for System Enhancements
6 classes
3.1 Identify Key Themes in Whistleblower Feedback
3.2 Analyze Whistleblower Feedback for Compliance Gaps
3.3 Assess the Impact of Whistleblower Feedback on Workplace Culture
3.4 Develop Action Plans Based on Whistleblower Insights
3.5 Communicate Findings and Recommendations to Leadership
3.6 Implement Continuous Improvement Strategies from Feedback Analysis
Implementing Change: Strategies for Continuous Improvement
6 classes
4.1 Identify Key Drivers of Change in Continuous Improvement
4.2 Analyze Stakeholder Impact and Engagement Strategies
4.3 Develop a Structured Approach to Implement Change
4.4 Create an Action Plan for Continuous Improvement Initiatives
4.5 Monitor and Evaluate the Effectiveness of Change Strategies
4.6 Foster a Culture of Continuous Improvement within Teams
Sustaining Continuous Improvement in Whistleblowing Management Systems
6 classes
5.1 Identify Key Components of Effective Whistleblowing Management Systems
5.2 Analyze Case Studies on Successful Continuous Improvement Practices
5.3 Develop Metrics for Measuring Improvement in Whistleblowing Processes
5.4 Implement Feedback Mechanisms to Enhance Whistleblowing Systems
5.5 Foster a Culture of Trust and Openness within Organizations
5.6 Evaluate and Revise Whistleblowing Policies for Continuous Improvement
2
Measurement and Evaluation of Systems
Understanding the Importance of Whistleblowing Measurement
6 classes
1.1 Define Whistleblowing and Its Significance in Organizations
1.2 Identify Key Components of Whistleblowing Measurement Systems
1.3 Explore International Standards for Whistleblowing Management
1.4 Assess Current Whistleblowing Practices in Your Organization
1.5 Develop Metrics for Evaluating Whistleblowing Effectiveness
1.6 Create an Action Plan to Improve Whistleblowing Measurement
Key Performance Indicators for Whistleblowing Systems
6 classes
2.1 Identify Key Performance Indicators for Whistleblowing Systems
2.2 Analyze the Importance of KPIs in Whistleblowing Management
2.3 Develop SMART Criteria for Effective KPIs
2.4 Evaluate Data Collection Methods for Whistleblowing KPIs
2.5 Interpret KPI Data and Insights for System Improvement
2.6 Design an Action Plan Based on KPI Evaluation Results
Data Collection Methods in Whistleblowing Management
6 classes
3.1 Identify Key Data Collection Methods for Whistleblowing
3.2 Analyze Qualitative Data Sources for Effective Reporting
3.3 Evaluate Quantitative Data Techniques in Whistleblowing Management
3.4 Develop a Survey Tool for Whistleblower Feedback
3.5 Implement Focus Group Discussions for In-Depth Insights
3.6 Synthesize Data Collected to Enhance Whistleblowing Policies
Analyzing Whistleblower Feedback and Outcomes
6 classes
4.1 Identify Key Metrics for Whistleblower Feedback
4.2 Analyze Patterns in Whistleblower Reports
4.3 Evaluate the Impact of Whistleblower Outcomes
4.4 Develop a Framework for Measuring Reporting Effectiveness
4.5 Interpret Feedback for Continuous Improvement
4.6 Communicate Findings to Stakeholders Effectively
Continuous Improvement and Reporting in Whistleblowing Systems
6 classes
5.1 Identify Key Metrics for Evaluating Whistleblowing Systems
5.2 Analyze Current Reporting Mechanisms in Whistleblowing Systems
5.3 Assess Stakeholder Feedback on Whistleblowing Processes
5.4 Develop Continuous Improvement Strategies for Whistleblowing Systems
5.5 Implement Measurement Tools for Effectiveness of Whistleblowing Systems
5.6 Report Findings and Recommendations for Whistleblowing System Enhancements
3
Implementation Strategies
Understanding ISO 37002: Principles and Framework
6 classes
1.1 Define the Key Principles of ISO 37002
1.2 Explore the Importance of Whistleblowing in Organizations
1.3 Identify the Framework Components of ISO 37002
1.4 Analyze Case Studies on Effective Whistleblowing Management
1.5 Develop Strategies for Implementing ISO 37002 in Your Organization
1.6 Create an Action Plan for Continuous Improvement in Whistleblowing Systems
Key Components of Whistleblowing Management Systems
6 classes
2.1 Define Key Components of Whistleblowing Management Systems
2.2 Identify Roles and Responsibilities in Whistleblowing Reporting
2.3 Explore Legal Frameworks Supporting Whistleblower Protections
2.4 Develop Communication Strategies for Whistleblowing Systems
2.5 Assess Risks and Barriers to Effective Whistleblowing
2.6 Create an Implementation Plan for Whistleblowing Management Systems
Stakeholder Engagement and Communication Strategies
6 classes
3.1 Identify Key Stakeholders for Whistleblowing Management
3.2 Analyze Stakeholder Needs and Expectations
3.3 Develop Effective Communication Strategies for Engagement
3.4 Create Feedback Mechanisms for Stakeholder Input
3.5 Implement Training Sessions on Whistleblowing Protocols
3.6 Evaluate the Effectiveness of Stakeholder Engagement Strategies
Implementing and Integrating the Whistleblowing System
6 classes
4.1 Analyze Key Components of a Whistleblowing System
4.2 Assess Stakeholder Roles in Whistleblowing Integration
4.3 Develop Policies for Effective Whistleblowing Procedures
4.4 Design Training Programs for Whistleblowing Awareness
4.5 Evaluate the Whistleblowing System's Impact on Organizational Culture
4.6 Implement Continuous Improvement Strategies for Whistleblowing Systems
Monitoring, Evaluation, and Continuous Improvement
6 classes
5.1 Establish Key Performance Indicators for Whistleblowing Management
5.2 Conduct Surveys to Gather Stakeholder Feedback on Whistleblowing Processes
5.3 Analyze Data to Identify Trends in Whistleblowing Reports
5.4 Evaluate the Effectiveness of Current Whistleblowing Policies
5.5 Implement Improvements Based on Evaluation Findings
5.6 Develop a Continuous Improvement Plan for Whistleblowing Systems
4
Organisational Culture and Ethics
Understanding Organisational Culture and Its Impact on Whistleblowing
6 classes
1.1 Define Organisational Culture and Its Key Components
1.2 Explore the Relationship Between Culture and Ethical Behaviour
1.3 Identify Signs of a Positive vs. Negative Organisational Culture
1.4 Examine the Role of Leadership in Shaping Culture
1.5 Assess the Impact of Culture on Whistleblowing Practices
1.6 Develop Strategies to Foster a Culture that Supports Whistleblowing
Ethics in the Workplace: Foundations for a Whistleblowing-friendly Environment
6 classes
2.1 Identify Key Ethical Principles in the Workplace
2.2 Analyze the Role of Organisational Culture in Whistleblowing
2.3 Explore Legal Protections for Whistleblowers
2.4 Develop Strategies to Promote Ethical Behaviour among Employees
2.5 Create an Action Plan for Implementing a Whistleblowing Policy
2.6 Evaluate Case Studies of Whistleblowing in Various Organisations
Identifying and Mitigating Barriers to Reporting: Cultural Challenges
6 classes
3.1 Recognize Cultural Barriers to Whistleblowing
3.2 Analyze the Impact of Organizational Climate on Reporting
3.3 Identify Personal and Societal Influences on Whistleblower Decisions
3.4 Evaluate Existing Reporting Procedures and Their Effectiveness
3.5 Develop Strategies to Foster a Whistleblower-Friendly Culture
3.6 Create an Action Plan for Mitigating Reporting Barriers
Developing an Effective Whistleblowing Policy: Aligning Culture and Ethics
6 classes
4.1 Assess Current Whistleblowing Practices in Your Organisation
4.2 Identify Key Ethical Principles for Whistleblowing Policies
4.3 Analyse the Role of Organisational Culture in Whistleblowing
4.4 Design a Draft Whistleblowing Policy Aligned with Ethical Standards
4.5 Engage Stakeholders in Refining the Whistleblowing Policy
4.6 Implement and Monitor the Whistleblowing Policy for Effectiveness
Sustaining Ethical Culture: Leadership’s Role in Whistleblowing Management
6 classes
5.1 Define Ethical Culture and Its Importance in Whistleblowing
5.2 Identify Leadership Responsibilities in Fostering Ethics
5.3 Explore Best Practices for Creating a Whistleblowing-Friendly Environment
5.4 Analyze Case Studies on Leadership Impact in Whistleblowing
5.5 Develop a Personal Action Plan for Ethical Leadership
5.6 Engage in Role-Playing Scenarios to Practice Whistleblowing Leadership
5
ISO 37002 Standards and Framework
Understanding ISO 37002 Standards and Their Importance in Governance
6 classes
1.1 Define ISO 37002 Standards and Governance Principles
1.2 Analyze the Role of Whistleblowing in Organizational Culture
1.3 Explore the Framework of Whistleblowing Management Systems
1.4 Identify Key Stakeholders in Whistleblowing Processes
1.5 Assess the Impact of ISO 37002 on Organizational Integrity
1.6 Develop an Action Plan for Implementing ISO 37002 Standards
Key Components of a Whistleblowing Management System
6 classes
2.1 Identify the Purpose of a Whistleblowing Management System
2.2 Recognize Key Stakeholders and Their Roles
2.3 Analyze the Essential Elements of the Framework
2.4 Assess Risk Factors and Challenges in Whistleblowing
2.5 Develop Procedures for Reporting and Management
2.6 Evaluate the Effectiveness of a Whistleblowing Management System
Roles and Responsibilities in Whistleblowing Management
6 classes
3.1 Define the Key Roles in Whistleblowing Management Systems
3.2 Identify the Responsibilities of Senior Leadership in Whistleblowing
3.3 Outline the Duties of Compliance Officers and Whistleblowing Champions
3.4 Explain the Role of Human Resources in Supporting Whistleblowers
3.5 Assess the Importance of Training and Awareness for All Staff
3.6 Develop a Collaborative Approach to Whistleblowing Framework Implementation
Implementing ISO 37002: Best Practices and Challenges
6 classes
4.1 Assessing Current Whistleblowing Practices Against ISO 37002
4.2 Identifying Key Stakeholders for Effective Implementation
4.3 Developing a Whistleblowing Policy Aligned with ISO 37002
4.4 Training Employees on Whistleblowing Procedures and Benefits
4.5 Establishing Monitoring Mechanisms for Whistleblowing Processes
4.6 Evaluating Challenges in Adopting ISO 37002 in Your Organisation
Measuring the Effectiveness of Whistleblowing Management Systems
6 classes
5.1 Define Key Metrics for Assessing Whistleblowing Effectiveness
5.2 Identify Sources of Data for Measuring Whistleblowing Outcomes
5.3 Develop a Framework for Evaluating Whistleblowing Reporting Processes
5.4 Analyze Trends in Whistleblowing Reports and Outcomes
5.5 Implement Continuous Improvement Strategies for Whistleblowing Systems
5.6 Create a Stakeholder Feedback Mechanism to Enhance Whistleblowing Policies
6
Introduction to Whistleblowing Management
Understanding Whistleblowing: Concepts and Importance
6 classes
1.1 Define Whistleblowing: Key Concepts and Terminology
1.2 Explore the Importance of Whistleblowing in Organizations
1.3 Identify Types of Whistleblowing: Internal vs. External
1.4 Examine the Legal Framework Surrounding Whistleblowing
1.5 Discuss the Role of Whistleblowers in Promoting Accountability
1.6 Apply Best Practices for Whistleblowing Management Systems
The Legal Framework of Whistleblowing in the UK
6 classes
2.1 Identify Key Legislation Influencing Whistleblowing in the UK
2.2 Explore Rights and Protections for Whistleblowers Under UK Law
2.3 Analyze the Role of Regulatory Bodies in Whistleblowing Cases
2.4 Examine Case Studies of Whistleblowing Breaches in the UK
2.5 Discuss the Implications of Non-Compliance with Whistleblowing Laws
2.6 Develop Strategies for Implementing Effective Whistleblowing Policies
Establishing a Whistleblowing Management System
6 classes
3.1 Define the Purpose and Scope of a Whistleblowing Management System
3.2 Identify Key Stakeholders in Whistleblowing Processes
3.3 Establish Confidential Reporting Channels for Whistleblowers
3.4 Create Policies and Procedures for Handling Whistleblower Reports
3.5 Train Staff on Whistleblowing Protocols and Responsibilities
3.6 Evaluate and Improve the Whistleblowing Management System Regularly
Promoting a Whistleblower-Friendly Culture
6 classes
4.1 Understand the Importance of a Whistleblower-Friendly Culture
4.2 Identify Key Characteristics of a Supportive Environment for Whistleblowers
4.3 Explore Best Practices for Encouraging Whistleblowing in the Workplace
4.4 Develop Strategies to Reduce Barriers for Potential Whistleblowers
4.5 Create Communication Plans to Promote Whistleblower Policies
4.6 Assess the Impact of a Whistleblower-Friendly Culture on Organizational Integrity
Evaluating and Improving Whistleblowing Practices
6 classes
5.1 Assess Current Whistleblowing Practices
5.2 Identify Key Performance Indicators for Whistleblowing
5.3 Analyze Feedback from Previous Whistleblowing Cases
5.4 Conduct Risk Assessments in Whistleblowing Management
5.5 Develop an Action Plan for Improvement
5.6 Implement Continuous Improvement Strategies in Whistleblowing Practices
Assessment Breakdown
50%
Theory
35%
Practical
15%
Project
Passing Mark: 325 / 500 (65%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM