ISO DIV Foundation
7 chapters
▶
4 Clause 4: Context of the Organisation
6 classes
Understanding Your Organisation's Context in Accessibility Services
Identifying Interested Parties in the Quality Management System
Establishing the Scope of Accessibility Services Quality Management
Defining Boundaries of the Management System for Accessibility
Assessing Internal and External Factors Impacting Accessibility Services
Aligning Stakeholder Needs with ISO 9001ACC Requirements
▶
5 Clause 5: Leadership
6 classes
Understanding Leadership Commitment in ISO 9001ACC
Developing Quality Management Policies for Accessibility Services
Defining Roles and Responsibilities in ISO 9001ACC
Establishing Authorities for Effective Leadership in Accessibility
Communicating Leadership Vision in Accessibility Quality Management
Engaging Stakeholders in ISO 9001ACC Leadership Practices
▶
6 Clause 6: Planning
6 classes
Identifying Risks and Opportunities in Accessibility Services
Establishing Quality Objectives for Accessibility Management
Strategies for Risk Mitigation in Accessibility Services
Planning Actions to Achieve Accessibility Quality Objectives
Integrating Stakeholder Perspectives in Accessibility Planning
Monitoring and Reviewing Progress in Accessibility Quality Initiatives
▶
7 Clause 7: Support
6 classes
Resource Allocation for Quality Management in Accessibility Services
Ensuring Competence within Accessibility Services Teams
Fostering Awareness of Accessibility Standards in ISO 9001ACC
Effective Communication Strategies for Accessibility Services Quality
Documenting Information in Compliance with ISO 9001ACC Standards
Integrating Support Systems in Quality Management for Accessibility
▶
8 Clause 8: Operation
6 classes
Establishing Operational Planning in Accessibility Services
Implementing Control Measures for Quality Management
Risk Management in ISO 9001ACC Operations
Monitoring Performance in Accessibility Quality Management
Documenting Procedures for Operational Consistency
Improving Service Accessibility through Effective Operations
▶
9 Clause 9: Performance Evaluation
6 classes
Monitoring Accessibility Service Performance under ISO 9001ACC
Measuring Effectiveness in Accessibility Service Quality Management
Analysing Data for ISO 9001ACC Accessibility Services
Evaluating Outcomes of Accessibility Management Processes
Conducting Internal Audits for ISO 9001ACC Compliance
Management Review for Continuous Improvement in Accessibility Services
▶
10 Clause 10: Improvement
6 classes
Understanding Nonconformity in Accessibility Services Management
Implementing Corrective Actions for Accessibility Services
Root Cause Analysis in Quality Improvement for Accessibility
Monitoring the Effectiveness of Corrective Actions in Services
Principles of Continual Improvement in Accessibility Quality Management
Establishing a Culture of Improvement in Accessibility Services
LAPT Certified Lead Implementation Consultant
5 chapters
▶
CH1 Understanding ISO 9001ACC and Its Principles
6 classes
Overview of ISO 9001ACC Framework and Benefits
Key Principles of Quality Management in Accessibility
Understanding Accessibility Services in the Context of ISO
Role of Diversity and Inclusion in Quality Management
Legal and Regulatory Requirements for Accessibility Services
Identifying Stakeholders in Accessibility and Quality Management
▶
CH2 Conducting a Thorough Gap Analysis
6 classes
Preparing for an Effective Gap Analysis Process
Identifying Current Accessibility Practices and Standards
Assessing Compliance with ISO 9001ACC Requirements
Tools and Techniques for Conducting Gap Analysis
Documenting Findings and Recommendations Clearly
Developing an Action Plan from Gap Analysis Results
▶
CH3 Strategic Project Planning for Implementation
6 classes
Creating a Detailed Project Plan for ISO 9001ACC
Establishing Clear Objectives and Milestones
Resource Allocation and Budgeting for Accessibility Projects
Risk Management Strategies in Implementation Planning
Engaging Stakeholders in the Project Planning Process
Tools for Effective Project Management and Tracking
▶
CH4 Documentation and Record Keeping Strategies
6 classes
Understanding ISO Documentation Requirements
Creating Quality Manuals and Policy Statements
Developing Procedures for Accessibility Services
Effective Record Keeping Practices for Compliance
Utilising Digital Tools for Document Management
Ensuring Accessibility in Documentation and Communication
▶
CH5 Implementing Internal Audits and Management Review
6 classes
Internal Audit Methodology for ISO 9001ACC
Preparing for and Conducting Internal Audits
Evaluating Audit Findings and Non-Conformities
Strategies for Management Review Meetings
Setting SMART Goals from Management Reviews
Readiness for ISO 9001ACC Certification and Beyond
LAPT Certified Skill Consultant
5 chapters
▶
CH1 Understanding ISO Standards in Accessibility
6 classes
Introduction to ISO 9001ACC
Linking Quality Management with Accessibility
Key Principles of ISO in Diverse Sectors
Benefits of ISO Compliance for Accessibility Services
Navigating ISO Documentation Requirements
Case Studies: ISO Success in Accessibility
▶
CH2 Branding as an Accessibility Consultant
6 classes
Developing Your Consultant Brand Identity
Marketing Strategies for Accessibility Consultants
Crafting a Compelling Value Proposition
Building a Personal Brand in Accessibility
Utilizing Social Media for Visibility
Networking and Collaboration for Exposure
▶
CH3 Navigating the LAPT Partner Framework
6 classes
Introduction to the LAPT Partner Framework
Identifying Potential Partnerships
Aligning Interests with LAPT Standards
Creating Win-Win Scenarios for Partnerships
Managing Partner Relations Effectively
Measuring Partnership Success: Metrics and KPIs
▶
CH4 Consulting Skills for Client Advisory Services
6 classes
Understanding Client Needs in Accessibility
Techniques for Effective Consultation
Creating Tailored Accessibility Solutions
Advocating for Accessibility in Client Projects
Evaluating Client Satisfaction and Feedback
Continuous Improvement in Consulting Services
▶
CH5 Building a Sustainable Consulting Practice
6 classes
Establishing Your Consulting Business Framework
Financial Planning for Accessibility Consultants
Legal Considerations in Consulting Practice
Scaling Your Consultancy: Strategies and Challenges
Integrating ISO Standards into Business Operations
Future Trends and Innovations in Accessibility Consulting